Floor Supervisor - Burlington Mall

Floor Supervisor - Burlington Mall

As a Supervisor, you will direct, develop, and motivate a team of brand associates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager and Assistant Store Manager to maximize profitability by ensuring customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards. You will assume an active role in your own cross‑functional development through the brand’s quarterly DOR rotations and Module‑Based Leadership Training Program.

• Coach and develop staff to exceed individual and store productivity goals.
• Engage customers in conversation around The North Face products, activities and local community events.
• Supervise floor coverage and activities, including opening and closing store as scheduled.
• In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures.
• Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reporting.
• Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies; ensures merchandise on selling floor is replenished appropriately.
• Partner with the Store Manager to ensure compliance and adherence to policies and procedures, standards and practices, and company directives.
• Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
• Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.

Required

• 1+ years of store management experience in a fast‑paced, highly engaging retail environment
• Proven ability to meet and exceed sales results
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
• Excellent communication skills, both verbal and written
• Ability to prioritize tasks in a fast-paced store environment
• Proven ability to meet business goals by driving results through store team
• Willingness and desire to learn and to share knowledge of products, local community, experiences and activities relevant to the store’s customer base
• Ability and desire to provide a highly engaging customer experience through individual service, conversation and relationship building
• Excellent decision-making ability in a fast-paced environment
• Detail oriented
• Proficient computer skills including word processing, spreadsheets, and software programs

Preferred

• Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales preferred.
• High School Diploma or GED

• Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.)
• Standing required for entire work shift
• Bend, lift, open and move product up to 50 pounds as needed
• Use ladders for visual merchandising, light adjustments, and window banner placement

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. When it comes to benefits, we’re the total package. Go to  and click on “Looking to Join VF?” to learn more.

$19.50 – $27.72 USD per hour

This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or…