Senior Commercial Lines Specialist

Join our team as a Senior Commercial Lines Specialist, helping small businesses find the right coverage through consultative sales and tailored insurance solutions. In this fast-paced role, you’ll prospect new opportunities, build lasting client and referral relationships, and work with multiple carriers to deliver quality coverage and service.

Hiring locations:
We are seeking candidates based in Massachusetts, Rhode Island, Connecticut, Maine, New Hampshire, Vermont, New York, Pennsylvania, New Jersey, Maryland, Delaware, and Washington, D.C.

Responsible for prospecting, generating, developing, and managing a book of small commercial insurance business. Counsels and advises prospects and policyholders on matters of protection and coverage. Is responsible for a specific volume of quality new business quoted and written within company guidelines. This role combines prospecting and new-business production with consultative sales, quoting through multiple carriers, and coordinating policy placement and renewals.

• Source and develop new small commercial accounts (typically business accounts with revenues under $10M) through prospecting, referrals, networking, and inbound leads.
• Utilizes coverage knowledge to counsel and advise prospects and existing policyholders on matters of protection and coverage based on a needs and exposure assessment by obtaining data and relative information concerning their business. Recommend appropriate insurance solutions (BOP, general liability, property, commercial auto, workers’ compensation, cyber, umbrella and surety/bonds).
• Conducts front-line underwriting risk evaluation in accordance with established rules and guidelines. Prepare and present quotes and proposals by obtaining/comparing quotes from multiple carriers using agency management systems, CRM and carrier panel rating platforms.
• Meets goals for volume of quality new business and cross sell opportunities quoted and written within company guidelines.
• Works collaboratively with internal and agency partners to deliver a best-in-class customer experience.
• Build relationships and trust with referring agents within the region to build COI/lead generation streams.
• Provide timely service for endorsements, cancellations, audits, and claims liaison as needed.
• Stay current on carrier appetite, new products, underwriting guidelines, and industry trends.

Required Qualifications:

• Familiarity with common small commercial products: BOP, general liability, property, commercial auto, workers’ compensation, cyber, umbrella and surety/bonds
• Experience with networking, prospecting for new business and driving top of funnel leads from various sources
• Experience using agency management systems, comparative raters
• Strong verbal and written communication, negotiation, and relationship-building skills
• Property & Casualty license (or progress toward them. You will be required to obtain relevant licenses upon being hired.)

• 5+ years’ experience selling small commercial lines in an independent agency or carrier distribution channel
• Proven track record of meeting production targets; demonstrated book of business or established referral sources

• Consultative sales approach and client-focused problem solving.
• Demonstrated analytical skills to understand complex coverage details and underwriting guidelines clearly to small-business owners
• Collaborative mindset and comfortable working in a high-volume agency environment.
• Highly effective verbal and written communication, persuasion and negotiation skills.
• Ability to build a sphere of influence in the community and participate in community networking activities
• Effective time management and ability to work well…