Security Supervisor

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Security Supervisor - Night shift 11pm - 7am
-Provides leadership and supervision on assigned shift. Responsible for coordinating shift plans, making operational decisions, communicating with Security personnel, and reporting all safety / security incidents. This position will have rotating days off and weekends, scheduling will be based on department needs.

Job Description:

Essential Duties & Responsibilities including but not limited to:

Provides direct supervision of security personnel. Conducts detailed shift change meetings and shift briefings, assigning all on-duty security personnel specific tasks and responsibilities for their work hours. Responsible for modifying shift plans and assignments as needed based on available resources and identified priorities. Monitors, addresses and evaluates the job performance of all on-duty security personnel. Reports any and all performance concerns to the Manager, Security Operations to ensure accountability.

When serving in an on-call capacity, must be available to respond to all calls, texts, and emails from on-duty personnel, and must be available to come into work to fill unexpected shift vacancies.

Carries out all of the regular duties and responsibilities of a Security Officer and/or Charge Officer when necessary for maintaining successful shift operations. Conducts on-campus traffic safety details during construction and roadwork hazards.

Responds and supervises responding security personnel during all emergency situations and requests for security assistance, including but not limited to medical emergency team (MET) activations, resuscitation activations, missing/wandering patient or visitor, suspected infant/child abduction, admissions via helicopter, fire and smoke incidents, elevator entrapments, thefts, chemical spills / unknown substances, radiation contamination, civil disturbances, weapons/hostage/armed intruder situations, agitated/disruptive/combative patients, workplace violence events, and any other potential crisis situations.

Administers nasal Naloxone in the timeliest fashion to suspected opioid overdose victims when needed, while activating an emergency medical response. Controls the med flight helicopter landing zone. Protects against threats relating to gunshot and weapons-related trauma violence spill-over, including when victims of weapons’ violence and suspected perpetrators of weapons’ violence are present in the ED, SICU, MICU, OR, etc. Notifies and communicates with Nursing Leadership and/or the Administrator On Call (AOC) as needed, and takes responsibility for ensuring incident reports are submitted and notifications are made to Security Leaders for all variances.

Safety Searches:
Conducts emergency contraband searches of patient rooms and property, taking possession of any discovered weapons, needles, substances (like Fentanyl), and other items presenting an immediate risk to life safety.

Provides comprehensive security services for the Lahey Hospital and Medical Center (LHMC) campus, including the main facility at 41 Mall Road, 31 Mall Road, 29 Mall Road, MRI, John G Trump Building, 67 South Bedford Street, the parking garage facility, and all parking lots. Ensures the Security Log is maintained and completed with accuracy; documenting all routine patrols and safety/security issues and findings for all facilities and the grounds.

Acquires and maintains knowledge of all buildings including all inpatient and outpatient units, clinic areas, pharmacies, mechanical rooms, elevator machine rooms, stairwells, roof access areas, card access readers, panic alarm devices, fire panels, and fire extinguisher…