Assistant Automotive Service Manager - Burlington Chevrolet
Listed on 2026-01-01
-
Automotive
Operations Manager -
Management
Operations Manager, EHS / HSE Manager
Assistant Automotive Service Manager - Burlington Chevrolet
Location: Burlington, NJ
Position: Assistant Service Manager
Company: Burlington Chevrolet
Position Overview: The Assistant Service Manager plays a key role in supporting the Service Manager by overseeing daily service operations, ensuring a smooth workflow, and maintaining the highest level of customer satisfaction. The ideal candidate will be a strong leader with solid automotive knowledge and hands‑on dealership experience.
Key Responsibilities- Assist in managing daily operations of the service department, ensuring efficiency and profitability
- Support service advisors and technicians to deliver an exceptional customer experience
- Review repair orders, monitor shop workflow, and ensure timely completion of work
- Communicate effectively with customers to provide repair updates, cost estimates, and post‑service follow‑up
- Manage warranty claims and ensure compliance with GM standards
- Help train, coach, and motivate service staff to meet performance goals
- Collaborate with the Parts Department to ensure availability of necessary parts for repairs
- Monitor key performance metrics and assist with reporting to dealership leadership
- Maintain a safe, organized, and professional service environment
- Previous experience as an Assistant Service Manager, Service Advisor, or similar dealership role
- Strong knowledge of automotive repair processes and dealership service operations
- General Motors and CDK (Dealer Management System) experience strongly preferred
- Excellent communication, leadership, and problem‑solving skills
- Ability to multitask in a fast‑paced environment and handle customer concerns professionally
- Valid driver's license and clean driving record
- Competitive compensation plan
- Health, dental, and vision insurance
- 401(k) with employer match
- Paid vacation and holidays
- Employee discounts on vehicles, parts, and service
- Ongoing training and professional development opportunities
If you're ready to take your career to the next level and provide exceptional service to Burlington Chevrolet customers, we encourage you to apply!
Burlington Chevrolet is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. All qualified applicants are encouraged to apply, and we look forward to considering your application.
Employment is contingent upon completion of a background check and a negative pre‑employment drug screen.
Salary: $65,000 - $90,000 per year
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