Therapeutic Coach - Team Lead

Therapeutic Coach - Team Lead page is loaded## Therapeutic Coach - Team Lead locations:
Burlington County - NJtime type:
Full time posted on:
Posted 30+ Days Agojob requisition :
R022675
** Key/Essential Functions & Responsibilities:
*** Provides oversight and supervision of the START Therapeutic Coaches through regular check-ins, providing regular feedback, coaching and conducting discussions related to performance or other concerns.
* Assigns cases to Therapeutic Coaches and assists with scheduling, planning and clinical plan development related to assigned caseloads, ensuring appropriate frequency of visits and coordination with Coordinator based on level of support needed, activity level and/or project scope (e.g. tier).
* Assists Therapeutic Coaches with identifying appropriate strategies and interventions to meet the goals of the service for persons supported, develops materials for coaching sessions and provides triage of issues as needed; escalates complex cases to supervisor or other START clinical staff accordingly.
* Monitors completion of all necessary trainings for staff across assigned region, to ensure compliance with YAI policies, timelines and other applicable rules or regulations.
* Assists with referrals for coaching, including facilitation of admission planning meetings, screening for enrollment in START coaching services, completion of coaching intake assessments across assigned region(s) consistent with applicable timelines and/or referrals to clinical team, Medical or Clinical Director or applicable State agencies, as appropriate.
* Collaborates with the Coordinators and Clinical Director in all aspects of planning and scheduling related to START Therapeutic Coach utilization, including assuring availability of emergency coaching services when deemed necessary by the team.
* Regularly communicates with the caregivers and circles of support of persons receiving coaching services to monitor services and progress, providing updates regarding care and/or concerns or issues and providing education and assistance to support systems when needed.
* Ensures that all coaching activities are appropriately documented by staff and completes and maintains all applicable documentation, paperwork and/or records on a timely basis including resolution of concerns and reporting of incidents.
* Accurately enters and ensures Therapeutic Coaches have entered all required data into START Information Reporting System (SIRS) and eVero/Digital Agency, as well as other appropriate systems, as required by state, on a timely and contemporaneous basis.
* Communicates with the START clinical team regarding the person’s and caregiver’s responses to therapeutic coaching to track progress and evaluate strategies to incorporate into the Cross Systems Crisis Prevention and Intervention Plan.
* Participates in recurring consultation, staff and other meetings with START leadership, clinical team and START Therapeutic Coaching program.
* Supports regular outreach with community partners to maintain linkages and relationships.
* Facilitates discharge planning meetings and ensures all assessments and data are completed and collected to support successful transition out of therapeutic coaching services.
* Serves as Administrator-on-Call (Available/On Call Supervisor) on a regular, rotating basis with other program leadership and provides coverage participating in 24/7 on-call crisis support, if needed.
* Completes and maintains all necessary trainings based on assigned program/region to ensure compliance with YAI policies, NCSS and applicable state regulatory agency (e.g. OPWDD, DDS) requirements, including obtaining and maintaining START Coordinator certification.
* Participates in the Center for START Services National Network (NCSS), which brings together projects from across North America through an online resource center, conference calls, select study groups and a meeting at an annual conference and/or other START events, as recommended.
* Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA).
* Performs all other…