Scheduling Specialist - Burlington Primary Care

Summary:

Schedules inpatient or outpatient procedures.

Informs patients and physician office of prep instructions or other test requirements.

Correctly identifies the patient, matches medical records, and facilitates hospital care.

• Responsible for the organized flow of patients throughout the department by accurately inputting surgical procedures and preference cards, orders.
• Acts as the key contact within the department for coordinating the admission process and scheduling surgical procedures.
• Alerts facilitator of current or potential problems and assists in resolution.
• Handles a high volume of incoming and outgoing communication from the unit while providing excellent customer service.
• Maintains medical records, stat reports, enters data into multiple data bases, and runs reports as required.
• Maintains office supplies and equipment.
• Assists in orienting new staff on scheduling and data collection processes.
• Assists with unit coverage as needed.

• Previous medical clerical experience.
• Understanding of medical terminology.
• Computer user proficiency (data entry).
• Clear communication skills.
• Professional phone demeanor.

High School Diploma or equivalent required.