Team Lead, Deal Desk

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.

Our unique data and solutions empower thousands of customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.

In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

We are looking for a Team Manager, Deal Desk to join our Global Revenue Operations organization.

The Deal Desk is a critical enabler of Similarweb’s growth, ensuring every commercial agreement is structured for speed, accuracy, compliance, and long-term success. As the Team Manager of our global Deal Desk function, you will lead a team of Deal Desk Managers that supports the full deal lifecycle across regions and segments.

You’ll partner closely with Sales, Legal, Finance, and Executive Leadership to strengthen deal quality, enhance governance, and accelerate revenue. This role also plays a key part in shaping our future systems and operations—leading major initiatives such as our 2026 CPQ transformation and driving new AI-led efficiencies across the Quote-to-Cash process.

• Lead day-to-day Deal Desk operations, overseeing global support for quotes, deal structures, service orders, amendments, and non-standard terms.
• Serve as a senior escalation point and trusted advisor on complex commercial structures, ensuring accuracy, consistency, and compliance with revenue recognition and internal controls.
• Define, improve, and enforce end-to-end GTM processes, deal policies, signature protocols, and documentation standards.
• Own Deal Desk documentation, playbooks, and internal knowledge bases, while identifying operational gaps and driving scalable, global solutions.
• Lead major Q2C initiatives—including serving as business owner for the company’s 2026 CPQ evaluation, vendor selection, design, and implementation.
• Partner with Rev Ops, Legal, Finance, and IS teams to align systems and processes across the revenue lifecycle.
• Manage, mentor, and develop a high-performing global Deal Desk team, setting expectations, coaching performance, and ensuring operational excellence.

• Has 5+ years of Deal Desk experience, including 2+ years in a senior or managerial role.
• Possesses an advanced understanding of SaaS commercial structures, revenue recognition, and non-standard commercial terms.
• Has demonstrated experience drafting or customizing commercial language and advising on complex deals.
• Has led global or distributed teams with a strong track record of coaching, development, and cross‑functional influence.
• Brings proven success in process design, optimization, documentation, and governance across GTM organizations.
• Has hands‑on experience with CPQ, CLM, or Q2C systems—and ideally has supported or led a major CPQ transformation.
• Bonus: experience in global B2B SaaS, Rev Ops/Sales Ops/Finance/Legal Ops, or multi‑year systems transformation programs.

At Similarweb, collaborating with our colleagues in‑office creates a more connected, unified culture. Our best work is a product of our face‑to‑face collaboration, with the ability to work partially from home.

The base salary range for this position in the Burlington, Massachusetts area is $115,000 - $165,000 plus benefits including: medical, dental and vision insurance, 401K plan, potential equity, employee stock purchase plan and paid sick and parental leave.

Individual compensation is based upon a number of factors, including qualifications and relevant experience.

The base salary range above is for the Burlington, Massachusetts area, and could vary for candidates in other locations.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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