Facility Quality Specialist

Foods you love. Brands you trust. And a career that empowers you to grow.

At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

The Factory Quality Specialist performs a variety of quality control tests/inspections and/or standard microbiological, chemical, physical or sensory testing and assays on products, materials, components, etc. at various stages of the production process to ensure compliance with quality and reliability standards. Manages finished goods positive release, net contents and sensory program. Records statistical data. Analyzes data and writes summaries to validate or show deviations from existing standards.

Recommends modifications to existing, or suggests new, standards, methods and procedures. Works closely with the Quality Team to help identify, solve and prevent problems affecting quality.

3rd Shift (Sun-Thurs) 11pm to 8am

Floor Support

• Supports production in decisions related to quality and food safety
• Audits GMPs, procedures and paperwork on the production floor
• Conducts coaching and training to employees
• Identifies gaps in procedures or processes
• Participates in and/or lead continuous improvement activities such as GSTD
• Attends SHOs, DORs and WORs
• Responsible for changes in procedures and QMS
• Review consumer alerts and direct follow-up of alerts
• Maintain consumer complaint awareness through distribution of top complaints for production lines
• Manages consumer complaint team and follow-up
• Manages Foreign Bodies Task Force
• Daily Review of HACCP documentation on Shop Floor
• Daily Behavior Based Quality and safety observations
• Responsible for follow-up activities driven by CPARs from Internal Audit Team and Third Party Audits
  - Support traceability exercises
• Members of Internal Audit Team
• Conducts special projects as assigned
• Able to work flexible hours and able to cover off shifts
• Quality system ownership and health

Operational Tasks

• SAP responsibilities:
  • Finished goods and raw material release, Holding raw and finished products and traceability
  • Responsible for hold product and rework documentation review and disposition along with communication with outside distribution centers

• Employee shall follow and carry out company policy on all required GMP, quality and food safety requirements and escalates quality or food safety findings or incidents
• Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas
• Ensures the compliance for FSSC 22000 while driving continuous improvement for Quality metrics/KPI’s in their area of responsibility
• Supports Improvement initiatives (e.g. complaints, holds) with Factory, and drives improvement projects in DOR
• Assist, advise and train Operations in attaining the Nestlé quality standards (QMS, MI, etc.)
• Communicates Quality and Food Safety briefs to assigned line operation teams

Safety & Environmental

• Ensures compliance with all regulatory and Nestlé guidelines pertaining to safety, health, and environmental
• To be part of the culture change towards behavioral safety improvement

• Supports key Nestlé Continuous Excellence (NCE) initiatives
• Other duties as assigned by manager

• B.S. Degree in Food Science, Microbiology, Chemistry, or other related field OR associates degree with years of experience OR years of experience in lieu of a…