Customer Service Associate

Soar with us at Wawa

We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart:
Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day‑brighteners, and go‑getters, and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success.

We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go.

Join our flock and get ready to soar.

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers.

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as our breakfast menu, built‑to‑order sandwiches, specialty beverages, and pizzas while keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and  for age‑restricted products.
• Ensure the stores are well‑stocked and shelves remain fresh, full, and inviting.
• Help keep the stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and emptying trash.

• We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. Extensive benefits are available, including medical, dental, vision, and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) with matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and access to other benefit and wellness programs.
• Eligibility for Wawa Benefits is defined under the terms of the plan(s).

• Great communication and customer service skills.
• Ability to thrive in a fast‑paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

The hourly range for this position is $16.50 – $20.25, commensurate with experience and location. Associates in this position receive a $1.50 shift differential for hours worked between 12 am and 6 am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at

Wawa, Inc. is an equal opportunity employer. We maintain a work environment in which Associates are treated fairly and with respect, and discrimination of any kind will not be tolerated. In accordance with federal, state, and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status, or any other characteristic protected by applicable law.

Unlawful discrimination will not be a factor in any employment decision.

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