HR Coordinator

National OnDemand, Inc. is a communications and utilities infrastructure provider delivering service solutions to the Fiber, Wireless, Energy and Technology sectors in the United States. Headquartered in Burlington, North Carolina, the Company provides full turnkey infrastructure solutions – on demand, anywhere across its service footprint and has secured and sustained its current standing in the market through the successful completion of mergers and acquisitions, along with demonstrable, steady organic growth.

The Human Resources Coordinator (HRC) will work closely with the Human Resources Manager to deliver HR Strategy & Organizational Development, Retention/Turnover and any other HR strategies and projects assigned. The HRC will be responsible for HR Analytics and HR Reporting. HRC will support and drive focus around employee engagement and development. This role supports and performs all daily Human Resources duties in the absence of the Human Resources Manager.

• Recommend retention strategies for non-exempt employees that result in improved retention of the non-exempt employee workforce.
• Analyze compliance requirements, trends and key metrics and partner with the broader HR organization to develop and implement solutions, programs, and policies in partnership with HR Director & HR Manger to assess and grow the capability of leadership.
• Partner with HR Manager and assigned leadership groups to develop and implement organizational strategies to support functional teams.
• Support launch and implementation of assigned projects by established timelines.
• Ensure legal compliance with all applicable local state and federal employment laws, including but not limited to wage & hour, FLSA, FMLA and ADAAA to minimize risk/exposure to the company.
• Complete key responsibilities listed below and all projects/work assignments by the established Service Level Agreement (SLAs) communicated.

• HR Reporting & HR Analytics
• New Hire Orientation
• Exit Interviews:
  Non-Exempt Employees Employment Verifications of Employment (VOEs)
• Garnishments/Income Withholding Orders (IWOs)
• Time Sheet & PTO Audits & Processing
• New Hire Benefits Enrollment Process
• Review and approval of Corrective Actions:
  Non-Exempt Employees
• Conduct effective and objective investigations:
  Non-Exempt Employees
• Provide guidance and interpretation on HR policies, processes, and procedures.
• Supports HR Manager
• Benefits Open Enrollment Communications
• Performs all other duties as assigned.

• Business Acumen – Ability to contribute to the business by understanding business objectives and overall strategy, considering business and cultural context in decision making.
  • Ability to support and drive the value chain.
  • Interpreting social context.
  • Articulating the value proposition.
  • Leveraging business technology.
• Customer Focus – Establishes and maintains effective relationships and acts with customer and business in mind.
• Accuracy – Work is correct and precise based on established process, procedures and/or policies.
• Attention to Detail – The ability to accomplish/complete a task accurately while demonstrating a thorough concern for all the areas involved, no matter how small. Monitors time and checks work and/or information received to ensure all entries in HRIS and/or workforce management tools are accurate.
• Ability to Deal with Ambiguity – The ability to effectively cope with change can shift gears comfortably can decide and act without having the total picture can comfortably handle risk and uncertainty.
• Critical Thinker/Problem Solver – The ability to analyze, interpret, evaluate information and make a reasonable judgement about what the next steps and/or response should be. Knows what questions to ask when resolving an issue and when to elevate to their HR leader.
• Approachability – Can quickly build rapport with internal and external customers based on established trust and confidence of internal and external customers that information provided is accurate.
• Flexibility – Able to quickly adapt to new circumstances as they arise and appropriately adjust and change plans to navigate or…