HR Coordinator

Benefits:

Full time position with comprehensive benefits: paid time off (PTO), medical, dental, vision, short- and long-term disability, life insurance, Employee Assistance Program (EAP), and 401(k).

NATIONAL OnDemand, Inc. is an equal opportunity employer. The company's policy does not discriminate against any applicant or employee based on race, gender, sex, sexual orientation, gender identity, color, religion, national origin, disability, genetic information, age, veteran status or any other consideration made unlawful by applicable federal, state or local laws. NATIONAL OnDemand, Inc. prohibits harassment of applicants and employees based on any of these protected categories.

No Of Positions: 1

National OnDemand, Inc. is a communications and utilities infrastructure provider delivering service solutions to the Fiber, Wireless, Energy and Technology sectors in the United States. Headquartered in Burlington, North Carolina, the company provides full turnkey infrastructure solutions—on demand, anywhere across its service footprint—and has secured its current standing in the market through successful mergers and acquisitions and steady organic growth.

The Human Resources Coordinator (HRC) works closely with the Human Resources Manager to deliver HR strategy, organizational development, retention/turnover initiatives, and any other HR strategies and projects assigned. The HRC is responsible for HR analytics and HR reporting, supports employee engagement and development, and performs all daily HR duties in the absence of the Manager.

• Recommend retention strategies for non-exempt employees to improve workforce retention.
• Analyze compliance requirements, trends, and key metrics; partner with the broader HR organization to develop and implement solutions, programs, and policies.
• Partner with HR Manager and leadership groups to develop and implement organizational strategies.
• Support launch and implementation of assigned projects by established timelines.
• Ensure legal compliance with all applicable employment laws (wage & hour, FLSA, FMLA, ADAAA, etc.).
• Complete key responsibilities and projects/work assignments by SLA.
• HR Reporting & HR Analytics.
• New Hire Orientation.
• Exit Interviews for Non-Exempt Employees.
• Employment Verifications of Employment (VOEs).
• Garnishments/Income Withholding Orders (IWOs).
• Time Sheet & PTO Audits & Processing.
• New Hire Benefits Enrollment Process.
• Review and approval of Corrective Actions for Non-Exempt Employees.
• Conduct investigations for Non-Exempt Employees.
• Provide guidance on HR policies, processes, and procedures.
• Support the HR Manager.
• Benefits Open Enrollment Communications.
• Perform all other duties as assigned.

• Business Acumen
  :
  Understand business objectives and support the value chain.
• Customer Focus
  :
  Establish effective relationships with customers and business stakeholders.
• Accuracy
  :
  Ensure work is correct and precise.
• Attention to Detail
  :
  Accurately complete tasks and maintain data integrity.
• Ability to Deal with Ambiguity
  :
  Operate effectively amid change and uncertainty.
• Critical Thinker/Problem Solver
  :
  Analyze information and make reasoned judgments.
• Approachability
  :
  Build rapport and trust with customers.
• Flexibility
  :
  Adapt to new circumstances and changing priorities.

Required Qualifications

• Broad business knowledge and awareness of HR and business trends.
• Excellent verbal and written communication skills.
• Experience working with confidential and sensitive matters.
• Independent thinker with strong decision-making and data presentation skills.
• Results-oriented with ability to organize, prioritize, and implement multiple projects.
• Strong collaboration and interpersonal skills.
• Proficiency in Excel (including pivot tables) and PowerPoint.
• Knowledge of local, state, and federal employment, wage & hour laws.

Desired Qualifications

• Bilingual/Fluent in English & Spanish.

• Bachelor’s Degree in human resources, business, or organizational behavior (preferred).
• Two (2) to Five (5) years of relevant HR experience, including high-volume non-exempt environment investigations (required).
• PHR, SHRM-CP preferred.

Working conditions: Requires regular office presence; not a remote role.

Physical requirements: Use hands and fingers to handle objects, tools, or controls; stand, talk, and hear regularly.

Direct reports: None