Lead IT Business Analyst

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients.

With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a Lead IT Business Analyst to join our team in Burlington, NC / Durham, NC.

Work Schedule:

Burlington, NC and Durham, NC / Hybrid | Full-time |

Reports to:

Executive Director, Package Software Support.

• Lead business analysis activities for large-scale, complex, and cross-functional technology initiatives, including application enhancements, system implementations, modernization efforts, and process improvements.
• Partner with business and IT leadership to understand strategic objectives, evaluate solution options, assess impacts and trade-offs, and recommend approaches that support business and technology outcomes.
• Lead requirements discovery and analysis through stakeholder interviews, workshops, and other elicitation techniques, translating complex business needs into clear functional and non-functional requirements, user stories, use cases, and acceptance criteria.
• Analyze current-state business processes, systems, workflows, and data flows to identify gaps, risks, dependencies, and opportunities for improvement; define future-state processes and business solutions.
• Manage requirements throughout the project lifecycle, ensuring they are complete, traceable, testable, prioritized, and aligned with business objectives, while effectively managing scope and requirement changes.
• Collaborate with product owners, architects, engineering teams, project leaders, and other cross-functional partners to evaluate solution designs, refine backlogs, support delivery, and ensure solutions meet business and technical requirements.
• Facilitate communication and alignment between business and technology stakeholders, translating complex concepts for technical and non-technical audiences, and proactively addressing risks, issues, dependencies, and competing priorities.
• Develop and maintain high-quality business analysis of deliverables, including business requirements, process models, solution specifications, data flows, decision documentation, and other supporting materials.
• Support solution validation and implementation activities, including requirements coverage, test case review, user acceptance testing, defect triage, change readiness, training, and post-implementation evaluation.
• Contribute to technology roadmap planning, initiative prioritization, portfolio-level decision-making, and continuous improvement efforts across business systems and technology capabilities.
• Establish and promote consistent business analysis standards, methodologies, tools, templates, and best practices to improve quality and effectiveness across initiatives.
• Provide leadership, mentorship, and guidance to Business Analysts, including coaching, deliverable reviews, knowledge sharing, and development of business analysis capabilities.
• Serve as a subject matter expert and trusted advisor on complex business systems…