Epic Ambulatory Analyst III

We are looking for an Epic Ambulatory Analyst III for a full time permanent remote role in Durham, NC.

Candidates must be legally authorized to work in the US and reside on the East Coast.

• $100K - $110K annually

This is an exciting role that will also be a part of Epic team as well as the Digital Enablement Team being established to provide a durable through line to rapidly move digital and AI-enabled solutions from idea to pilot to readiness for scale.

The Ambulatory Solutions Analyst is a Level III Epic Analyst and dedicated enablement partner responsible for designing and configuring scalable Epic Ambulatory build across modules to support advanced digital tools, patient-engagement capabilities, communication workflows, and operational initiatives.

This role requires independent judgment, advanced application knowledge across Epic modules, cross-functional leadership, and the ability to work at a high level of complexity across operational, clinical, technical, and vendor teams. The analyst partners with Digital Enablement Team members, Epic operations, clinical and operational stakeholders to translate workflow intent into durable, reusable build patterns; lead feasibility, configuration, testing, release coordination, stabilization, documentation, and clean handoff into ongoing Epic operations;

and mentor others in standards-based build practices.

• Independently design Epic architecture and reusable, scalable build patterns for digital enablement pilots, initiatives, communication workflows, patient-engagement capabilities, and complex operational workflows.
• Lead translation of clinical and operational workflow intent into durable Ambulatory build while preserving the intended user, patient, and operational experience.
• Define and guide environment, release, change control, testing, and stabilization strategies that support safe deployment from pilot through readiness for scale.
• Serve as the senior Ambulatory partner for Digital Enablement Strike Teams from feasibility assessment through implementation, readiness for scale, and clean handoff into Ambulatory operations.
• Establish and maintain documentation, build standards, configuration decisions, testing artifacts, operational playbooks, and service transition materials to support maintainability, scalability, and operational continuity.
• Actively guide Agile and Scrum delivery practices for Ambulatory build, including backlog refinement, sprint planning, stand-ups, retrospectives, iterative build cycles, dependency management, and release readiness activities.
• Coordinate complex work across clinical, operational, Epic, reporting, security, integration, infrastructure, and vendor partners to ensure build decisions are technically sound, operationally sustainable, and aligned with Client priorities.
• Perform advanced analysis of workflows, data needs, reporting dependencies, technical constraints, risks, downstream impacts, and operational readiness considerations associated with Ambulatory build decisions.
• Lead configuration, testing, validation, defect resolution, change management, production readiness, and post-implementation stabilization for digital enablement initiatives.
• Identify opportunities for process improvement and apply client Quality System principles to ensure advanced digital tools are safely, consistently, and sustainably embedded into clinical and operational workflows.
• Provide senior-level production support, triage, validation, issue resolution, root cause analysis, and escalation coordination as needed during digital enablement implementation, stabilization, and operational transition periods.
• Serve as a senior Epic Ambulatory subject matter expert for digital enablement initiatives.
• Mentor…