Branch Manager; Build - Burlington - Burlington, NC

Join the Chase team as a Branch Manager (New Build) in Burlington, NC. This role focuses on delivering exceptional client experiences and leading a high‑performing branch team.

• Be a motivating force for the branch team by sharing a clear vision and embodying our company’s culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high‑performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

• Passion for creating exceptional experiences and setting the tone in the branch.
• Outstanding leadership skills with a proven track record of coaching and empowering employees.
• Master of multitasking, excelling at organizing and managing competing priorities in the branch.
• Thrives in a fast‑, changing environment, using strong decision‑making skills to navigate challenges.
• Experience in creating and maintaining a strong risk and control environment, demonstrating commitment to operational integrity.
• Strong desire to influence, educate, and connect team, partners, and clients with technology.
• 2+ years of management, retail banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and evenings.

• College degree or military equivalent.

• Successfully complete our Branch Manager Training Program before being considered for placement as a Branch Manager.
• Be able to travel as required for in‑person training and meetings; some travel may be out‑of‑state.

About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. We offer a competitive total rewards package and a range of benefits, including comprehensive health care coverage, retirement savings plan, tuition reimbursement, mental health support, and more.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans