×
Register Here to Apply for Jobs or Post Jobs. X

Dispatcher - Transit-Burlington

Job in Burlington, Alamance County, North Carolina, 27215, USA
Listing for: Fountain
Full Time position
Listed on 2026-01-01
Job specializations:
  • Transportation
    Dispatcher, Transportation Logistics
Salary/Wage Range or Industry Benchmark: 23 USD Hourly USD 23.00 HOUR
Job Description & How to Apply Below

Compensation: $23.00/hour

Job Description

WeDriveU is a leader in shared mobility solutions that connect communities, campuses, and workplaces. Operating private shuttles and public transit systems across the U.S., we serve millions of passenger journeys annually. Our team of over 5,500 members manages 4,000 vehicles at 55 locations nationwide, offering safe, reliable, and sustainable transportation options. Visit  to learn more about our company, clients, and career opportunities.

Job Description:

The Dispatcher reports to the Operations Manager and is responsible for problem-solving and delivering high-quality customer service across our nationwide operations. Transportation experience is not mandatory; a desire to succeed is! As a Dispatcher, you will handle a high volume of calls, communicate with drivers, respond to emails, and resolve issues throughout the day.

Responsibilities:
  • Direct and monitor daily assignments; schedule drivers and assign vehicles to ensure all routes are covered.
  • Ensure drivers' activities are assigned and completed on time.
  • Communicate all relevant details of driving assignments to drivers for proper execution.
  • Assist drivers with routing and special service requests.
  • Recommend disciplinary actions for staff violations of policies.
  • Respond to emergencies, coordinate repairs, and manage route disruptions.
  • Notify stakeholders of route changes, emergencies, accidents, or breakdowns.
  • Maintain route documentation and records for accuracy and compliance.
  • Coordinate vehicle maintenance with the Maintenance Supervisor.
  • Adhere to dispatch standard operating procedures.
  • Handle customer concerns professionally and promptly.
  • Escalate unresolved issues to management.
  • Perform other duties as assigned.
  • Skills and Physical Demands:
    • Effective time management and prioritization.
    • Strong communication skills in a fast-paced environment.
    • Ability to read and interpret documents and instructions.
    • Cooperative work style and ability to operate radio systems.
    • Proficiency in Microsoft Office and routing software.
    • Ability to work independently and organize records.
    Education and

    Qualifications:

    Mandatory:

    • High school diploma or GED

    Preferred:

    • 2 years of experience in dispatch, call center, customer service, hospitality, or similar fields.
    We

    Offer:

    Physical Health
    • Medical, Dental, Vision, and Life Insurance
    • Competitive pay
    • 401(k) with 4% employer match
    • Financial Wellness Tools
    Emotional Health
    • Employee Assistance Program (EAP)
    • PTO and paid holidays
    • Pet & Legal Insurance
    Personal Development
    • On-the-job training
    • Career growth opportunities


    * Benefits vary by position and location

    WeDrive

    U is an equal opportunity employer committed to diversity and inclusion. We value all backgrounds and perspectives, which helps us stay competitive and innovative.

    #J-18808-Ljbffr
    To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
    (If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
     
     
     
    Search for further Jobs Here:
    (Try combinations for better Results! Or enter less keywords for broader Results)
    Location
    Increase/decrease your Search Radius (miles)

    Job Posting Language
    Employment Category
    Education (minimum level)
    Filters
    Education Level
    Experience Level (years)
    Posted in last:
    Salary