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Warehouse Operations Manager

Job in Burlington, Alamance County, North Carolina, 27216, USA
Listing for: Actalent
Full Time position
Listed on 2026-10-20
Job specializations:
  • Warehouse
    Distribution/ General Warehouse, Supply Chain & Logistics, Change Management
  • Supply Chain/Logistics
    Distribution/ General Warehouse, Supply Chain & Logistics, Change Management
Job Description & How to Apply Below
Job Title:

Warehouse Operations Manager

Job Description

The Warehouse Operations Manager leads warehouse, inventory, material flow, and distribution operations within a high-volume food manufacturing environment. This role combines hands-on operational leadership with industrial engineering principles, process improvement, data analysis, and systems optimization to ensure the safe, efficient, and accurate movement of raw materials, packaging components, finished goods, and customer shipments. The manager builds scalable warehouse processes that support production performance, inventory integrity, customer service, and long-term business growth.

Responsibilities

+ Lead day-to-day warehouse operations, including receiving, storage, replenishment, inventory control, material handling, shipping, and distribution activities.

+ Develop and execute strategies to improve warehouse safety, productivity, inventory accuracy, service performance, and cost effectiveness.

+ Analyze warehouse KPIs, labor utilization, throughput, dock activity, order accuracy, inventory aging, and service levels to identify and prioritize improvement opportunities.

+ Apply process engineering and continuous improvement methods to optimize warehouse layout, product flow, storage utilization, picking methods, and material movement.

+ Partner closely with Production, Planning, Procurement, Quality, Engineering, Maintenance, and Transportation teams to ensure uninterrupted material availability and efficient product movement.

+ Lead inventory control programs, including cycle counting, reconciliation, root cause analysis, corrective actions, and controls that strengthen inventory integrity.

+ Own and maintain warehouse standard work, SOPs, visual controls, training requirements, and operating procedures across all employees and shifts.

+ Use ERP, WMS, barcode, RF, and reporting systems to improve transaction accuracy, traceability, operational visibility, and data-driven decision making.

+ Evaluate labor models, staffing plans, equipment utilization, dock capacity, and workflow constraints to support production and shipping demand.

+ Lead root cause analysis for inventory discrepancies, shipping errors, product damage, workflow delays, and recurring operational issues, and implement sustainable corrective actions.

+ Support warehouse expansion, facility layout, racking, material handling equipment, automation initiatives, and capital improvement projects.

+ Ensure compliance with food safety requirements, GMP standards, sanitation expectations, OSHA regulations, and company policies.

+ Develop warehouse supervisors and team members through coaching, clear accountability, performance management, and structured training programs.

+ Establish performance dashboards and review routines that create clear ownership of safety, quality, delivery, cost, and people metrics.

+ Build scalable processes that support increased production volume, new product introductions, and long-term facility growth.

Essential Skills

+ Five or more years of progressive leadership experience in warehouse, distribution, logistics, supply chain, or manufacturing operations.

+ Experience leading warehouse teams in food and beverage, consumer products, manufacturing, or other high-volume environments.

+ Strong knowledge of inventory management, material flow, warehouse operations, shipping, receiving, and distribution systems.

+ Proven ability to use data, KPIs, and operational metrics to improve productivity, accuracy, service levels, and cost performance.

+ Hands-on experience with ERP and WMS systems, inventory control processes, barcode or RF technology, and warehouse reporting tools.

+ Ability to lead cross-functional projects involving Operations, Engineering, Quality,…
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