Workplace Experience Coordinator

The Workplace Experience Coordinator is the connective tissue of Burton's Burlington, VT headquarters. This role is simultaneously the first face employees and visitors encounter and a behind-the-scenes operator who keeps recurring programs, company events, and the daily rhythm of the office running without disruption. It is a high-volume, high-variety position that requires equal parts operational precision, relationship-building, and proactive problem-solving.

Catering Program Management:
Own and execute Burton's recurring catering program — Tuesday lunches and Thursday breakfasts — across approximately 48 weeks per year. This is a fully managed operational program, not a scheduling task.

• Plan, coordinate, and execute biweekly catering within approved annual budget parameters
• Process invoices accurately and on time; prevent and elevate delays proactively
• Evaluate and onboard 1-2 new vendors per year with documented backup alternatives
• Identify and communicate contingency solutions when disruptions occur
• Maintain vendor relationships and ensure all accounts are correctly set up in Concur

Event Support & Ownership:
Contribute meaningfully to major Burton company events year-round and serve as the primary owner of the Summer Event Series from planning through execution.

• Own the Summer Event Series end-to-end: logistics, budget, coordination, and post-event debrief
• Support major annual events (Bolton Night, Holiday Stroll, Company Meetings, GTM Weeks, etc.) across planning, logistics, setup, and breakdown
• Contribute proactive brainstorm ideas at each event cycle
• Partner cross-functionally with Executive Assistants, Events, Activation, and Grassroots teams within agreed timelines

Guest & Visitor

Experience:

Serve as the first point of contact for all guests, candidates, and visitors to Burlington HQ.

• Execute visitor check-in and badging consistently and accurately
• Maintain a welcoming, professional front desk presence at all times
• Represent Burton’s culture in every interaction

Building Operations & Ambiance:
Maintain the physical environment of the office to ensure a clean, well-stocked, and functional workspace.

• Keep lobby, kitchen, and common areas maintained to standard daily
• Place weekly supply orders reliably; identify and resolve stock issues proactively
• Process vendor payments on time; elevate potential delays before they become overdue

Administrative Support

• Provide accurate, timely administrative support across select recurring programs.
• Manage New Rider Program gear with high accuracy across selection, tracking, and distribution
• Maintain the fan mail wall with monthly updates; fulfill sticker requests without backlog

Required

• 2+ years of experience in office coordination, administrative, or hospitality role
• Demonstrated ability to manage multiple concurrent work streams without dropping details
• Experience managing vendor relationships and processing invoices or expense reports
• Strong organizational skills with a proactive, solutions-first approach
• Professional interpersonal skills and the ability to represent the company to external guests
• Comfort working in a fast-paced environment with shifting priorities and high daily volume
• Proficiency in Microsoft Office Suite and expense management tools (e.g., Concur or similar)
• Discretion when handling confidential information

Preferred

• Experience supporting or coordinating company events, including logistics and on-site execution
• Background in catering coordination, food & beverage, or vendor management
• Familiarity with action sports, outdoor industry, or lifestyle brand environments
• Experience working with cross-functional teams including HR, Marketing, or Executive leadership

In this role, success isn't measured by a single project — it's measured by the cumulative, consistent reliability of dozens of moving parts. The ideal candidate is someone who takes ownership without being asked, communicates proactively when constraints arise, and understands that their work directly shapes the daily experience of everyone in the building.

A significant portion of Burton's internal culture and employee experience runs through this role. We're looking for someone who takes that seriously.