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Senior Multichannel Fan Support Specialist

Job in Burlington, Chittenden County, Vermont, 05405, USA
Listing for: Ben & Jerry
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below

Ben & Jerry's Homemade Inc. in Burlington, Vermont seeks a consumer care specialist to deliver accurate, empathetic, on-brand support to fans across phone, email, live chat, and mail.

The role handles a wide range of inquiries, including escalations, while maintaining a positive, solutions-oriented approach and documenting interactions in our customer engagement databases. You will support onsite operations, coordinate with cross-functional teams, and use Salesforce and Microsoft Office to drive

We have an opening for a Senior Multichannel Fan Support Specialist in Burlington, VT, United States within Sales.

Are you ready to take on the Senior Multichannel Fan Support Specialist role at Ben & Jerry?

We would love to welcome a new Senior Multichannel Fan Support Specialist to our team in Burlington, VT, United States.

For the Senior Multichannel Fan Support Specialist position at Ben & Jerry, we are reviewing applications now.

Position Requirements
10+ Years work experience
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