BCA Center Gallery
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
General Purpose
BCA is looking to add an active, qualified member to our gallery staff team to share high-quality contemporary art with the public and support a dynamic exhibition program. The primary responsibility of this position is to provide friendly audience engagement and customer service at our Church Street gallery, offering art interpretation and information about BCA programs. Gallery staff have the opportunity to assist with exhibition installations, both in the BCA Center and within the community, and to support programs and other tasks as needed.
We provide training to help you feel confident in museum best practices. Gallery staff shifts occur primarily on Saturdays and Sundays, with one or more evening shifts per month.
Non-Union
Pay Grade$20.50 Hourly
Remote Tier 1Zero (0) days remote/week.
Essential Job Functions- Open BCA Center building and galleries and ensure art works and spaces are ready for public viewing
- Welcome visitors and orient them to exhibition locations and themes
- Support gallery volunteers onsite
- Provide information about BCA programs and services as needed
- Implement simple visitor surveys and solicit general feedback
- Conduct sales of merchandise and art works
- Close galleries, secure, and alarm building
- Support installation needs at the BCA Center and off-site locations as needed
- Conduct administrative support for exhibition and other BCA programs when visitors are not present
Job Requirements
- Ability to actively support City diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies
- Demonstrated commitment to diversity, equity and inclusion as evidenced by ongoing trainings and professional development
- Ability to work weekends and evenings required
- Strong interpersonal and oral communication skills required
- Experience with art installation preferred
- High level of professionalism required, including punctuality and reliability
- Ability to work both independently and within a team
Promoting a culture that reveres diversity and equity.
The City of Burlington is proud to be an equal opportunity employer, and we are strongly committed to creating a dynamic and equitable work-force that mirrors the population and world that we serve. We do not discriminate on the basis of political or religious affiliation, race, color, national origin, place of birth, ancestry, age, sexual orientation, gender identity, marital status, crime victim status, veteran status, disability, HIV positive status, or genetic information in employment or the provision of services.
In addition to being an equal opportunity employer we actively encourage applicants who can contribute to our growing diversity to apply.
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