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Software Support Analyst - Frontline Public Safety

Job in Burlington, Chittenden County, Vermont, 05401, USA
Listing for: Mark43
Full Time position
Listed on 2026-10-29
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Software Support Analyst I - Frontline Public Safety Help

Mark
43 is seeking a Software Support Analyst to be on the front lines of customer support, directly assisting first responders and public safety staff to improve their experience with our software. You will collaborate with cross-functional teams to understand user perspectives and drive issue resolution.

The role requires strong troubleshooting skills, experience with Zendesk/JIRA, and proficiency in Microsoft Office and Google Suite.

We are seeking a motivated Software Support Analyst I
- Frontline Public Safety Help to join Mark
43 in Wilmington, VT, United States.

This role, Software Support Analyst I
- Frontline Public Safety Help at Mark
43, could be your next opportunity.

Are you ready to take on the Software Support Analyst I
- Frontline Public Safety Help role at Mark
43?

We would love to welcome a new Software Support Analyst I
- Frontline Public Safety Help to our team in Wilmington, VT, United States.

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