Account Coordinator, Capitve Management

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks, and provide for retirement security.

Getting to know the business: AIG Insurance Management Services is seeking to hire a captive insurance professional to support our US captive management operations. This position is expected to focus on financial reporting, customer service, and continuing AIG’s strong reputation in the captive management marketplace. The ability to report on results in a timely manner with accuracy is a must.

As an Account Coordinator, this position will manage a small portfolio of captive insurance companies while supporting colleagues that are managing large and complex captive insurance companies. The role will be the primary contact for all captive operations, which includes financial statement preparation and regulatory compliance on behalf of captive owners. It interacts with and ensures strong relationships with clients, regulators, captive directors, and key service providers.

Our team cares about providing good customer service, being responsive, and working in a positive environment.

• Client Management:
  Responsibilities include being the client’s primary contact, preparing financial statements, and ensuring captives are compliant with all regulatory requirements including various filings for each client accurately and with specified deadlines.
• Non-Routine Client Management:
  Perform special requests for clients, which may include tasks such as business plan changes, preparing financial proformas, or analysing new agreements. Keep reviewer informed and involved early on with any non-routine changes as well as ask for guidance when needed.
• Communication/Relationships:
  Responsible for the day-to-day client and service providers’ communications for matters relating to captive business operations and insurance programmes. This position must liaise with several professionals, including domicile regulators, auditors, actuaries, tax advisors, bankers, and legal advisors.

• Accounting experience with attention to detail.
• Either hold or working towards an associate’s or bachelor’s degree in accounting, business, or related field preferred.
• Excellent Excel skills.
• Previous experience working within a team environment to meet filing deadlines.
• Excellent organisational skills.
• Ability to think through and complete tasks independently.
• Ability to make contributions on special projects as needed.
• Excellent verbal and written communication skills.
• A growth mentality with willingness to accept feedback.

Enjoy benefits that take care of what matters. At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Programme, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

AIG provides equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

We encourage colleagues to give back to the causes they care most through our Volunteer Time Off and Matching Grants Programs.

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