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Call Center Supervisor: Lead, Coach & Optimize

Job in Burlington, Chittenden County, Vermont, 05405, USA
Listing for: Vermont Federal Credit Union
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 66000 - 100000 USD Yearly USD 66000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Call Center Supervisor: Lead, Coach & Optimize Performance

Vermont Federal Credit Union is seeking a Call Center Supervisor in South Burlington, VT. The role oversees call queues, staffing plans, coaching, and cross-sales initiatives, ensuring service quality and operational efficiency.

The position requires 5–8 years of call center experience and a two-year degree or equivalent certification, with strong communication skills and facilities management across multiple platforms. Competitive benefits accompany this role.

As a Call Center Supervisor:
Lead, Coach & Optimize Performance, you will play an important part at Vermont Federal Credit Union in Burlington, VT, United States.

The Call Center Supervisor:
Lead, Coach & Optimize Performance role at Vermont Federal Credit Union is now open for applications in Burlington, VT, United States.

Join us at Vermont Federal Credit Union as our next Call Center Supervisor:
Lead, Coach & Optimize Performance in Burlington, VT, United States.

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