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Brand Lead — Store Ops & Customer Service

Job in Burlington, Chittenden County, Vermont, 05405, USA
Listing for: URBN Urban Outfitters, Inc.
Full Time position
Listed on 2026-10-20
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail & Store Manager, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22000 - 23000 USD Yearly USD 22000.00 23000.00 YEAR
Job Description & How to Apply Below
Position: Brand Experience Lead — Store Ops & Customer Service

URBN Urban Outfitters, Inc. in Burlington, VT is seeking a Key Holder to supervise daily store operations and drive sales through genuine customer connections.

You will lead by example, uphold service standards, and support omni-channel shopping experiences across MPOS, POS, and curbside pickup. The role emphasizes brand representation, teamwork, opening/closing duties, and maintaining store standards while meeting safety and inventory goals.

This is a strong opening to take on the Brand Experience Lead — Store Ops & Customer Service role at URBN Urban Outfitters, Inc.

We are currently recruiting a Brand Experience Lead — Store Ops & Customer Service for our team in Burlington, VT, United States.

This is an excellent opportunity to take on the Brand Experience Lead — Store Ops & Customer Service role at URBN Urban Outfitters, Inc.

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