Behavioral Health Utilization Management Clinician

Behavioral Health Utilization Management Clinician

Work from home within Oregon, Washington, Idaho or Utah

• Weekend Coverage:
  Participation in a weekend rotation (approximately 6 days annually)
• Standard
  
  Hours:
  
  Alignment with Pacific Standard Time business hours (8:00 AM – 5:00 PM PST), regardless of your geographic location

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Every day, Cambia’s dedicated team of Clinicians are living our mission to make health care easier and lives better. As a member of the Behavioral Health team, our Clinicians provide utilization management (such as prospective concurrent and retrospective review) to best meet the member’s specific healthcare needs and to promote quality and cost-effective outcomes and appropriate payment for services – all in service of making our members’ health journeys easier.

Are you a licensed Clinician with a passion for Utilization Management wanting to make a career change? Are you wanting to make positive change in people's lives and healthcare? Then this role may be the perfect fit.

• Master’s Degree in Behavioral Health Discipline

• 3 years of utilization management or behavioral health care management experience

• Equivalent combination of education and experience

• 3 years direct Behavioral Health clinical experience as an independently licensed Master's level Behavioral Health Clinician in one of the areas of Psychology, Counselling, Social Work, Marriage or Family Therapy

• Clinical License must be unrestricted and current in state of residence. Must be licensed in WA, OR,  UT and willing to be licensed in multiple states

• Proficiency in advanced behavioral healthcare settings, including inpatient hospitals, residential facilities, and partial hospital programs

• Staying abreast of the latest developments in the health insurance industry, including trends, technological advancements, and contractual agreements

• Proficient in general computer skills, including Microsoft Office, Outlook, and internet search capabilities

• Familiarity with electronic healthcare documentation systems and their applications

• Possessing exceptional verbal, written, and interpersonal communication skills, with a strong focus on customer service and support

• Ability to accurately interpret and effectively communicate complex policies and procedures to various stakeholders

• Demonstrating strong organizational and time management skills, with the capacity to manage workload independently and prioritize tasks efficiently

• Possessing critical thinking skills, with the ability to make informed decisions within the scope of individual role and responsibility

• Performs comprehensive utilization management reviews, encompassing prospective, concurrent, and retrospective assessments, to ensure adherence to medical necessity and policy standards.

• Applies clinical expertise and evidence-based criteria to make informed determinations, consulting with physician advisors as necessary to ensure accuracy.

• Fosters collaboration with interdisciplinary teams, case management, and other departments to facilitate seamless transitions of care and resolve issues in a timely and effective manner.

• Serves as a trusted resource, providing prompt and accurate responses to internal and external inquiries, ensuring exceptional customer service.

• Identifies opportunities for improvement and actively participates in quality improvement initiatives to drive excellence.

• Maintains meticulous and consistent documentation, prioritizing assignments to meet performance standards and corporate objectives.

• Upholds the confidentiality of sensitive information and communicates professionally with members, providers, and regulatory organizations, ensuring data protection and integrity.

#LI-Remote

The expected hiring range for a Behavioral Health Utilization Management Clinician is $42.00 - $44.00 an hour depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is…