Business Systems Analyst Lead - Support Services

BUSINESS SYSTEMS ANALYST LEAD (HEALTHCARE)

Hybrid (Office 3 days/wk) within Oregon, Idaho or Utah

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Every day, Cambia’s Business Support Services Team is living our mission to make health care easier and lives better. The Business Systems Analyst Support Services participates in the daily support, maintenance, and enhancement of existing systems, as well as the development, configuration, and delivery of new systems to directly support Cambia Core Strategies and Key Initiatives – all in service of making our members’ health journeys easier.

• Minimum 5 years experience in defining and analyzing business requirements
• Functional systems design and configuration
• Experience with Business Systems Analysis and User Acceptance Testing methodology
• Experience with project or production support duties
• Prior leadership experience preferred in a Senior, Lead, or Supervisory role
• Facets configuration experience (MUST HAVE)

• Bachelor’s degree in Computer Sciences, Mathematics, Business Administration, or related fields (College degree may be substituted by sufficient years of experience in the health care industry)
• minimum of five years' experience in defining and analyzing business requirements, process modeling, functional systems design, or configuration and/or acceptance testing is desired
• Experience with a business area that is supported by this position is required
• Or an equivalent combination of education and experience

• Demonstrated ability to provide leadership in requirements analysis, functional design, quality assurance and implementation activities regarding departmental applications and their associated business processes.
• Demonstrated ability to develop project plans and schedules to ensure all tasks are identified and completed and assigns tasks/workflow as necessary for completion.
• Demonstrated ability to lead the development of business cases, business contingency plans, business metrics and measurements to improve the efficiency within business support services.
• Demonstrated competency in using rigorous logic, methods, and analytical skills in diagnosing complex business requirements, process modeling, functional system design and/or acceptance testing.
• Proven highly effective interpersonal skills and group motivator.

• Assist in development of Business and Senior Business Analysts and back up Supervisor as required.
• Perform in a project and staff leadership role.
• Perform post implementation quality assurance, trouble shooting and issue resolution.
• Monitor and implement continuous process and system improvements.
• Develop and implement prudent Approach, Data Migration and Back-up plans for any given update.
• Communicates to various partners (senior leadership, vendors, and other internal Cambia teams), is versed in current processes and is able to make solid recommendations based on data analytics.

Expected hiring range for the Business Systems Analyst Lead is $95k–$120k, depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 10%. The current full salary range for this position is $86k Low / $141k High.

Working at Cambia means being part of a purpose-driven, award‑winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person‑focused health care. Whether we’re helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

At Cambia, you can:

• Work alongside diverse teams building cutting‑edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career…