DRUG-GEN MDSE​/CLERK

DRUG-GEN MDSE/CLERK at Kroger

Overview

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and demonstrate the company core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Position Summary

Create an outstanding customer experience through exceptional service. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of Drug GM specials.
• Recommend Drug GM items to customers to ensure they get the products they want and need.
• Review "sell by" dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with present, future, seasonal and special ads.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by inspecting equipment and notify appropriate department or store manager of repairs.
• Notify management of customer or employee accidents and report all safety risk or issues, including robbery, theft or fraud.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• Retail experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we’re proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family of companies, we value diverse teams and strive to feed the human spirit by delivering value, care and growth opportunities for our associates.

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. Benefits include:

• Healthcare coverage (medical, dental, vision, prescription) through company plans or union plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and length of service.
• Employee Assistance Program and financial coaching resources.
• Associate discounts on purchases.
• Tuition reimbursement up to $21,000 over your career.
• Growth opportunities through training programs and diverse career paths.

About The Team

The final rate of pay is determined at store level based on prior equivalent work experience. We offer benefits that promote well-being and growth, and a culture focused on community involvement and inclusion. If you are caring, purpose-driven and eager to learn, apply now.