Service Technician

Job Description

Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.

None

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time.

• Perform repairs on the full line of Dri-Eaz equipment. Predominantly air movers and dehumidifiers.
• Ensure that turnaround time on repairs meet requirements.
• Document condition of items received for repair.
• Troubleshoot equipment received for repair.
• Provide repair quotes for non-warranty repairs.
• Obtain customer approval for non-warranty repairs and/or disposition of product should the repair declined.
• Repair & package warranty and non-warranty equipment.
• Processing replacement orders for repaired equipment being sent back to customers.
• Deliver repaired equipment to shipping department.
• Process spare parts orders and service inventory counts.
• Package repairs for return shipment.
• Inspect, repackage, and credit items returned for credit.
• Performs other related duties as assigned.

The requirements listed below are representative of the education, experience, certification and/or licensure required. An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.

• High School Diploma or GED required.

Service Technician I is the entry-level classification in the Service Technician series and is intended for individuals with a minimum of six months of mechanical experience. As experience and proficiency are gained, assignments will become more varied and difficult; supervision becomes more general rather than direct.

This level requires knowledge and competent demonstration of the following within six months of hire:

• Demonstrates knowledge of diagnostics procedures, troubleshooting and use of tools required for position.
• Does repairs with minimal supervision.

This level requires the following certifications be initiated within six months of hire:

• None

The Service Technician I receives close instruction or assistance and is fully aware of the operating procedures and policies associated with the department.

Between $22.00 - $25.25 per hour

Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!

• Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
• Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's.
• All job offers are contingent upon satisfactory pre-employment drug test and background checks.

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