Credit Coordinator

Olympia Tile+Stone is a leading distributor in the ceramic tile and stone industry, with a rich history dating back to 1927. The company has expanded to establish branches in major cities across Canada and the United States, and has become an international leader in the industry. Olympia Tile+Stone is the largest importer of tile in Canada and a key supplier in the United States.

As a Credit Coordinator in our Vancouver branch, you play an important role in supporting accurate financial administration, customer account management, and smooth branch operations. Your work helps ensure payments are processed correctly, customer accounts are maintained, overdue balances are followed up on, and required documentation is organized and sent to the Head Office in a timely manner.

This role is ideal for someone who is detail-oriented, comfortable working with customers and internal teams, and able to balance accounting support, administrative responsibilities, and day-to-day branch needs in a fast-paced environment.

• Process customer payments on account and reconcile payment information accurately
• Monitor overdue accounts, review aging reports, and follow up on collections for term accounts
• Resolve billing and payment discrepancies in coordination with customers, managers, and Head Office
• Review credit applications, check trade references, and support customer account setup
• Process RMAs, validate orders, and maintain accurate account documentation
• Reconcile the cash drawer, prepare cash drawer reports, and organize bank deposit paperwork for Head Office
• Support month-end closing activities and maintain organized filing of credit, AR, and account paperwork
• Receive and review vendor invoices, attach supporting documents, and organize invoices for manager approval
• Send approved vendor invoices to Head Office weekly and maintain proper invoice filing
• Order and maintain office and hygiene supplies and coordinate maintenance for office equipment as needed
• Provide backup support for inventory coordination, including receiving backorders and processing transfers in P21

• You bring experience in accounts receivable, credit administration, accounting support, branch administration, or a related role
• Comfortable processing payments, reviewing aging reports, following up on overdue accounts, and resolving billing discrepancies
• Strong attention to detail with the ability to maintain accurate records, reports, and filing systems
• Experience reviewing credit applications, customer accounts, invoices, and supporting documentation is an asset
• Familiarity with ERP systems; experience with Prophet 21/P21 is considered an asset
• Strong communication and customer service skills with the ability to follow up professionally with customers and internal teams
• Able to manage multiple priorities while supporting accounting, administrative, and branch operational needs
• Proficient with Microsoft Office, including Excel and Outlook
• College diploma or coursework in Accounting, Business Administration, or a related field is considered an asset

• Comprehensive benefits including health, dental, vision, and more
• RRSP match
• Paid vacation, holidays, and sick days
• Opportunities for growth and skill development
• A supportive branch environment with strong team collaboration

If you are organized, detail-oriented, and enjoy supporting both accounting and branch operations, we want to hear from you. Submit your resume and a brief cover letter outlining your experience and why you would be a strong fit for the Credit Coordinator role in Vancouver.