Administrative Assistant

Are you interested in growing your career with Watson?

With 108 years of experience, Watson Gloves is North America’s single source for hand protection offering over 2,000 different styles to cover glove-use: at work, at home,  are a Family
-owned company that is committed to providing Authentic and Fun experiences for our people and our customers that deliver above and beyond customer and employee experiences based in Integrity and Continuous Improvement
.

Our drive for being industry leaders in glove innovation and focus on the four pillars of corporate social responsibility play a large part in our success as we live out our Just Cause by elevating industry for the greater good through sustainability and innovation protecting people and our planet.

If you like to work in a cool, collaborative workplace where we like to have fun but get the job done, look no further than Watson Gloves. “We’re glovers, not fighters” – Watson Marketing Team.

Role: Administrative Assistant

Location: Burnaby, BC On-Site

Salary Range: $50,000 - $55,000

The Administrative Assistant plays a key role in creating a welcoming, organized, and professional office environment while providing front desk, reception, and administrative support to employees, customers, vendors, and visitors. This role is responsible for coordinating daily office operations, managing calls, mail, supplies, travel bookings, customer tours, and employee purchase requests, while supporting internal communications, events, meetings, and general document management.

As a trusted support role, the Administrative Assistant helps ensure smooth day‑to‑day operations while maintaining confidentiality and delivering a positive Watson Gloves experience.

• Professionally answer, screen, and direct incoming phone calls and emails.
• Greet guests in a warm and professional manner.
• Maintain the phone system ensuring updated greetings for office hours or company closures.
• Welcome visitors, clients, and vendors in a professional and friendly manner while coordinating arrival notifications with internal staff.
• Handle basic customer and vendor inquiries and forward to the appropriate staff.
• Ensure the reception area is well maintained and tidy; decorating for special occasions.
• Report facilities issues (e.g., maintenance, security, IT‑related issues) to appropriate departments.
• Provide information to customers and vendors without appointments, ensuring a positive experience.
• Receive and sort incoming mail and deliveries for distribution to recipients or transfer to BBY
  2.
• Manage the process for outbound mail and courier services.

• Manage office, coffee stations, lunchrooms and boardrooms.
• Replenish, order and maintain inventory.
• Ensure areas are tidy, organized, stocked and properly set up for meetings.
• Ensure lunchrooms are cleaned out on a regular basis.
• Manage the budget for supplies, finding cost savings where able.
• Manage and process monthly employee purchase requests, ensuring accuracy and timely completion.
• Process credit card charges through Bambora.
• Scan end of day Picking Tickets from the Warehouse.
• Complete corporate travel bookings for all employees (except Executives), including transportation and accommodation, as requested.
• Notify HR of Canada‑US trips for travel letters and update the travel tracker.
• Save travel bookings in the travel folder and in the travel calendar.
• Send travel invoices to Accounts Payable.
• Notify Sr. Director of Corporate Social Responsibility of flights for AGM.
• Liaise with Marketing and sales team for tradeshow travel bookings.
• Coordinate customer tours by booking meeting rooms and arrange with Production Manager if factory tour is needed.
• Assist with onboarding new team members’ office supplies.
• Assist in providing SWAG and updating the inventory spreadsheet.
• Coordinate catering deliveries for team lunches.
• Forward calendar bookings for company wide meetings and events to new team members.
• Perform general administrative duties, data entry, and document management.
• Prepare correspondence, reports, and other documents as needed.

• Ma…