Office Assistant

At BCIT , people are at the heart of everything we do. Guided by our People Plan , Caring for Our People. Strengthening BCIT Together., we are committed to creating an environment where employees can thrive, grow, and feel a genuine sense of belonging. We foster healthy and supportive workplaces, invest in learning and development, strengthen connections across our community, and empower innovation and transformation.

With a competitive compensation package, work-life balance, and opportunities for professional growth, BCIT offers a workplace where your contributions matter and your career can flourish. It’s one reason we’ve been recognized as one of BC’s Top Employers for more than a decade.

BCIT’s Student Life Office is seeking a temporary, full-time (1.0 FTE ) Office Assistant
. This position serves as the initial contact for the Student Life Office (“ SLO ”) and is responsible for ensuring smooth day-to-day operation of the department. This position provides administrative support to the SLO and staff. These functions include general office duties, front desk and reception, student assistance, and special projects and events.

• Provides coverage of the SLO front desk and reception.
• Monitors, coordinates and responds to inquiries, including in-person, by e-mail, and by telephone.
• Provides information to students, including those in distress, as well as to staff and faculty.
• Assess urgent student situations to determine level of referral and escalation.
• Refer students and staff to appropriate internal or on-campus resources or services, as appropriate.
• Maintains confidentiality when handling sensitive student information, including abiding by BCIT’s relevant policies.
• Maintains liaison with other campus services and specialty campuses, staying current on campus services and student needs.
• Assists with the administration of the recruitment, onboarding and scheduling of student employees (Student Life Ambassadors).
• Assists with coordinating financial information, including reconciling department purchase tracking.
• Creates and implements administrative processes and procedures which enhance services for students, advance inclusivity, and generate efficiency.
• Organizes and schedules meetings and events for the department.
• Prepares agendas, minutes, memos, letters, spreadsheets, reports, and other documents as required.
• Creates and update tools and resources to communicate effectively about department events, activities, initiatives, and services.
• Schedules appointments for the department, including booking rooms.
• Handles distribution of incoming and outgoing mail.
• Aids with remedying digital, facility, and telecommunication challenges, including liaising with FCD , IT or other relevant on-campus departments.
• Orders supplies and maintains department storeroom, including maintaining stock and inventory.
• Tracks and manages information as required, including; tracking workshops, incoming inquiries and walk-in traffic.
• Supports planning, operations, and logistics for Student Life Office programs and events, including Orientation.
• Participates in Records Custodian training and remains current with record keeping practices, policies and procedures (both BCIT and FOIPOP ).
• Undertakes related duties as assigned, consistent with the job grade for this position.

The qualifications section for this position was developed using the approved job evaluation plan, agreed to between the BCGEU and BCIT. The qualifications represent the minimum qualifications required in the future (i.e. to be reflected in job postings) and do not reflect the incumbent’s existing qualifications.

• Grade 12 and relevant post secondary office administrator training.

• Two years…