Benefits Administrator

The Benefits Administrative Clerk supports the benefits team by handling incoming mail and documentation, maintaining personnel files in both paper and digital formats, and performing a variety of clerical duties related to employee disability plans. This role focuses on accurate document processing, efficient organization of benefits-related information, and timely communication with internal teams and external providers.

• Receive, sort, stamp, and distribute incoming mail to the benefits teams in a timely and accurate manner.
• Assist the benefits team in preparing and maintaining personnel files in both paper and digital formats.
• Receive and scan forms related to pay, benefits, tax, employment, and work history, ensuring documents are properly labeled and stored.
• Sort documents that need to be placed in personnel files and assist with filing as needed to keep records organized and up to date.
• Perform a variety of clerical duties related to the administration of employee disability plans.
• Review employee benefits inboxes in Outlook and respond to inquiries from Canada Life, including claim discrepancies, employee schedules, and return-to-work questions.
• Reroute emails and inquiries to the appropriate designated team members when required.
• Assist benefits administrators with FOI/POP requests by photocopying and organizing personnel files.
• Receive the daily courier package from Canada Life, sort and scan documents and cheques, and rename files for the benefits team to process.
• Maintain high levels of accuracy and attention to detail in all document handling and data entry tasks.
• Communicate clearly and professionally in both written and verbal formats with internal staff and external contacts.
• Use MS Office applications and virtual meeting tools to support administrative and benefits-related activities.

• Strong organizational and time-management skills to handle multiple tasks and deadlines effectively.
• Proficiency with MS Office, including Outlook, Word, Excel, and PowerPoint.
• Ability to use virtual meeting tools to support communication and collaboration.
• Excellent written and verbal communication skills for interacting with internal teams and external providers.
• Strong attention to detail in document handling, scanning, sorting, and filing.
• Comfort with benefits administration and general onboarding and administrative processes.
• Ability to manage high volumes of paperwork and digital files while maintaining accuracy and confidentiality.

• Previous benefits administration experience is an asset.
• Experience working in an office-based administrative or clerical role is beneficial.
• Familiarity with handling confidential personnel information and records is preferred.

This is an in-office position based in a professional office environment at a headquarters location. The role follows a Monday to Friday schedule, typically from 8:00 a.m. to 4:00 p.m. Work is primarily desk-based, involving frequent use of computers, scanners, and office equipment, as well as handling physical mail and courier packages. The dress code is business casual, reflecting a professional yet comfortable office setting.

This is a Contract position based out of New Westminster, BC.

The pay range for this position is $20.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

This is a fully onsite position in New Westminster,BC.

Aston Carter fournit…