Student Records Specialist

Position: Student Records Specialist at Douglas College
Location: New Westminster

Contribute to student success with Douglas College as a Records Specialist. This role focuses on accurate student records management, customer service, and troubleshooting registration issues in a hybrid work environment.

As a pivotal member of the Student Records team, you will ensure the accuracy and confidentiality of student records at Douglas College. This position requires strong administrative and data management skills, a collaborative mindset, and a minimum of two years of relevant experience in a post-secondary environment. You will work independently and as part of a team, interpreting policies and providing exceptional service to students, faculty, and staff.

Key Responsibilities:

• Manage and update student records accurately

• Troubleshoot complex registration issues

• Interpret college policies related to records

• Provide outstanding customer service to stakeholders

• Collaborate with faculty and staff for record maintenance

Requirements:

• Completed Diploma in a related field

• Minimum two years relevant experience

• Knowledge of Student Information Systems (Banner)

• Familiar with college policies and procedures

• Effective problem-solving and documentation review skills

Make a meaningful impact on the lives of students while enhancing your administrative and data management skills at Douglas College.