Library and Information Assistant

At BCIT , people are at the heart of everything we do. Guided by our People Plan , Caring for Our People. Strengthening BCIT Together., we are committed to creating an environment where employees can thrive, grow, and feel a genuine sense of belonging. We foster healthy and supportive workplaces, invest in learning and development, strengthen connections across our community, and empower innovation and transformation.

With a competitive compensation package, work-life balance, and opportunities for professional growth, BCIT offers a workplace where your contributions matter and your career can flourish. It’s one reason we’ve been recognized as one of BC’s Top Employers for more than a decade.

BCIT’s Burnaby Library is seeking a temporary, full time (1.0 FTE ) Library and Information Assistant
. This position provides core front‑line library service in‑person and / or virtually including Circulation, Student Library Accounts, BCIT student identification cards, Course Reserves, general instruction on circulating equipment and technical support. Regularly uses and stays current on Banner, Integrated Library System (various modules), and digitization software such as Word Press. Answers general questions and supports librarians in providing information services and access to print and digital resources at the reference desk.

Answers general copyright questions and provides copyright information/guidelines to faculty and staff. Maintains physical library collections, reserve collection and course outlines in print and digital form and conducts metadata creation for digitization projects such as Open Education. Provides assistance to Technical Services. Orders and maintains supplies for Burnaby library. Please note the hours for this role would be from 7:30AM – 3:30PM at the Burnaby campus (Mon – Fri).

Must be available for shift work on evenings and weekends during library open hours.

Conducts duties as they pertain to Information Services, such as:

• Provides counter services for students, staff and faculty.
• Answers general information questions and provides reference assistance to local and distance users in multiple modalities, and settings using a wide range of resources in varying formats.
• Accessing library materials/equipment, managing library accounts, room bookings
• Supports/liaises with faculty and librarians for creating and maintaining the course reserve collection and materials.
• Supports faculty in the maintenance and creation of course outlines.
• Fulfill alumni and other institutions requests for historical course outlines.
• Processes library materials, serials/journals, claims missing or late issues.
• Maintains physical collections: shelving, removing weeded items, collection inventory, damaged items needing repair.
• Supports other library departments such as interlibrary loan (materials handling);
  
  Technical Services;
  Marketing, assists with displays and events;
  Media Works, assists with equipment demonstrations; assists librarians with monthly day‑care story time.
• Responsible for opening and closing the library and works independently evenings and weekends.
• Maintains records in Library Information System, Banner and AMAG .
• Refers and assists students to access BCIT’s student services departments and to navigate the campuses.
• Creates and distributes student identification cards as per institute standards.
• Liaises with Campus Safety and Security over lost cards.

• Provides back‑up for Media works specialists assisting students with frequently used equipment such as 3D printers and AR/VR equipment both in person, remotely, and at events/demos.
• Demonstrates how to use equipment such as iPADs, laptops, printers, copiers and…