Job Description & How to Apply Below
Lot Associate
Status:
Full-Time
Dealership:
Open Road Volkswagen Burnaby
Department:
Sales
Responsibilities
To be aware of and report to the department manager any area of concern as far as supplies, equipment, or other problem areas concerning the care of and delivery of a quality product.
To be aware of and report to a member of management any hazardous condition deemed as an emergency.
To be aware of the importance of exceeding our customers’ expectation on delivery condition of vehicle.
Ensure excellent customer service provided to all guests, and interact professionally.
Start all vehicles, check for dead batteries and recharge any that are dead.
Keep inventory arranged in neat and orderly fashion and clean at all times, including ensuring showroom vehicles are spotless daily.
Washing vehicles after service tasks are complete.
Advise Pre‑Owned Manager of any noted problems with used vehicles.
Keep work area free of debris and trash from vehicles.
Keep delivery area free of other vehicles and debris.
Keep workstation neat, tidy, organized, and put all supplies in order at end of day.
During winter months keep doorways shoveled, sanded and cleared. Also clear snow and ice from cars in lot.
Transport customers as requested by Sales & Service Managers.
Duties may also include picking up and delivering of parts, personnel, and paperwork as required by other dealership depts.
Perform tasks as directed by Sales or Service Manager (i.e., washing customers’ cars, emptying trash containers or any other task) that will assist in the smooth flow of the company.
Follow company safety policies and practices, and immediately report any and all accidents to a Manager/Supervisor.
This position will be expected to perform other duties as assigned by management.
Open Road reserves the right to modify this job description as business needs require.
Knowledge, Skills, and Abilities
Valid British Columbia driver’s license, with a clean drivers abstract.
Ability to work cooperatively with other employees.
Ability to operate assigned equipment.
Ability to make sound decisions in a manner consistent with the essential job functions.
Attention to detail and high quality control standards.
Ability to work effectively against deadlines.
Benefits
Opportunity to work with a variety of OEM brands including:
Acura, Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes‑Benz, MINI, Porsche, Rolls‑Royce, Subaru, Toyota, Volkswagen.
Amazing incentives including: discounted vehicle purchasing program, boot allowance, tool subsidy, computer rebate program, employee referral program, employer RRSP matching.
Internal and external training & development opportunities for skill development and growth.
Collaboration, friendly and progressive work culture with an emphasis on transparency, innovation, relationships and empowerment.
Comprehensive extended health and dental plan tailored around associate wellness.
Recognition and engagement events.
We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.
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Position Requirements
10+ Years
work experience
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