Customer Service Representative

Position: Customer Service Representative at FedEx
Enhance customer relations as a Customer Service Representative with Fed Ex. This role focuses on providing accurate information and assistance while operating in a fast-paced environment.

At Fed Ex, we're looking for a dedicated Customer Service Representative who possesses excellent interpersonal skills. You will assist customers directly, perform administrative duties, and help generate sales for the company. The role requires a reliable individual who can manage varied tasks and maintain composure under pressure.

Key Responsibilities:

• Provide accurate information to customers in need

• Perform necessary administrative duties for operations

• Promote sales and generate incremental revenue

• Operate efficiently within a fast-paced environment

• Achieve competencies through training and testing

Requirements:

• High school diploma or equivalent; college diploma preferred

• Ability to lift up to 70 lbs and maneuver heavier packages

• Excellent verbal communication and negotiation skills

• Proficient in a PC Windows environment

• Stress management in monitored settings

Bring your customer service expertise to Fed Ex and support our commitment to excellence.
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