Donations Processing Specialist at UWBC

Join United Way BC as a Donations Processing Specialist, focusing on donor services in Burnaby, BC. This full-time role is ideal for those passionate about customer interaction and data management.

United Way BC excels in community support and is hiring Donations Processing Representatives. In this pivotal role, you'll process donations, maintain detailed donor records in Salesforce, and ensure a positive donor experience. Your work will have a lasting impact on community-driven initiatives.

Key Responsibilities:

• Deliver exceptional service to donors and stakeholders

• Handle donation processing and recordkeeping in Salesforce

• Investigate and fix processing issues efficiently

• Manage electronic import/export of donation data

• Provide overarching support across donor services

Requirements:

• High school diploma with complemented coursework

• Two years of experience in customer service or donations

• Familiarity with Salesforce or similar CRM systems

• Excellent attention to detail for accurate processing

• Adaptability to rapidly changing technology and procedures

Contribute to impactful community work through precise donation management and exceptional service at UWBC.
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