Part-Time Donation Processing

Position: Part-Time Donation Processing Staff
Support impactful community initiatives as a part-time Donations Processing Representative at United Way BC in Burnaby, BC. This role is perfect for individuals seeking operational roles in data management and customer interaction.

As part of the Donor Services team, you will process donations, manage acknowledgments, and maintain donor information in Salesforce. This position supports ongoing operations and fluctuates in hours depending on donation campaigns, ensuring a dynamic work experience throughout the year.

Key Responsibilities:

• Ensure high-quality customer service for donors and stakeholders

• Accurately process donations and maintain comprehensive records

• Create and update accounts in Salesforce CRM system

• Manage donation imports and exports effectively

• Resolve any processing errors or discrepancies swiftly

Requirements:

• High school diploma and relevant experience in the field

• At least two years of office experience focused on customer service or donation processing

• Knowledge of Salesforce or similar CRM systems

• Strong detail orientation and adherence to established procedures

• Ability to learn new systems quickly and effectively

Bring your operational expertise and commitment to community support to United Way BC's Donor Services team.
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