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Senior Client Service Specialist - Medical
Job Description & How to Apply Below
Advance your career with Securian Canada as a Senior Client Service Specialist in the medical sector. This full-time hybrid position is perfect for someone eager to make a difference in clients' lives with their expertise.
You will work in Burnaby, BC, assisting clients through complex medical questions with empathy and analytical prowess. Your bilingual skills will enable you to communicate effectively with a diverse clientele, making sure each case receives personalized attention and thorough assessments. Your experience in customer service is key to success.
Key Responsibilities:
• Conduct insurance and medical interviews with clients
• Manage incoming client calls regarding claims
• Gather information crucial for case analysis
• Address requests professionally and efficiently
• Seek continuous improvement opportunities
Requirements:
• Minimum 2 years’ experience in customer service
• Bilingual in French and English for client relations
• Familiarity with medical terminology essential
• Outstanding communication and analytical skills
• Detail-oriented with excellent organizational abilities
Bring your passion for service and expertise to enhance client experiences at Securian Canada.
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Position Requirements
10+ Years
work experience
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