Receptionist in RCMP Call Centre

Take on a rewarding role as a Telephone Operator & Receptionist at the RCMP Non‑Emergency Call Centre. Your main task will be to facilitate communication and assist the public.

This position involves operating a switchboard system and managing inquiries made by telephone or in-person. You will play a crucial role in routing calls, providing information about departmental procedures, and handling clerical tasks. A good understanding of departmental operations and excellent communication skills are necessary.

Key Responsibilities:

• Answer, screen, and connect telephone calls

• Assist with public inquiries and provide information

• Maintain and update various office records

• Type correspondence, forms, and reports as needed

• Record and monitor long-distance call activities

Requirements:

• High school graduation with relevant switchboard training

• Experience in clerical and typing tasks

• Familiarity with business English and basic arithmetic

• Excellent telephone manner and public communication skills

• RCMP Enhanced Security Clearance required

Support departmental efficiency and community relations through your role at the RCMP Call Centre.
#J-18808-Ljbffr