Customer Experience Associate at TD Trust

Elevate customer interactions with TD Canada Trust as a Customer Experience Associate in Burnaby. This part-time role focuses on processing transactions while connecting with clients and ensuring their needs are met.
As an integral part of the Personal & Commercial Banking team, you will engage with customers, advising them on banking solutions tailored to their needs.

Your role will involve processing financial transactions, resolving concerns, and promoting effective banking products. Additionally, you are expected to foster a diverse work environment and participate actively in your own development.

Key Responsibilities:

• Process deposits, withdrawals, and payments accurately

• Identify customer needs and recommend appropriate solutions

• Resolve customer concerns and escalate as needed

• Achieve set goals by promoting banking solutions

• Create connections with clients for positive experiences
Requirements:

• High School diploma with 1+ years of experience

• Strong organizational and planning skills

• Proficient in MS Office applications

• Effective verbal and written communication skills

• Cantonese and/or Mandarin skills considered an asset
Deliver quality customer service and operational excellence as a TD Canada Trust associate in Burnaby.
#J-18808-Ljbffr