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Concierge

Job in Burnaby, BC, Canada
Listing for: FirstService Residential Canada
Full Time position
Listed on 2026-06-11
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 20 - 22 CAD Hourly CAD 20.00 22.00 HOUR
Job Description & How to Apply Below

Job Overview

As a Concierge, you are the “face” of the high‑end residential properties. You are responsible for greeting all residents and visitors with a warm smile, and doing the utmost to ensure that residents are provided with a high standard of customer service. Our most successful Concierges have a very strong Customer Service background with a passion for going above and beyond and an innate ability to problem solve and diffuse sticky situations.

Shifts

Available

Monday to Friday - 7am to 3pm

Skills and Qualifications
  • Previous experience with strata buildings is an asset.
  • At least one year of direct/in person Customer Service Experience is required.
  • Excellent written and oral command of the English language is necessary.
Physical Requirements
  • Ability to patrol the property including stairs, hallways, interior, and exterior.
  • Ability to safely receive, store, and handle standard packages received from couriers and carriers.
  • Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.).
What We Offer

As a full‑time associate, you will be eligible for employer‑paid health & dental, time off benefits, access to our Employee Assistance Plan, and Tuition Reimbursement Program.

Compensation

$20-22 Hourly

Equal Employment Opportunity

First Service Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment‑related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization.

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