FedEx Customer Service Representative

Step into the role of Customer Service Representative with Fed Ex, providing vital assistance to customers while managing administrative tasks. Perfect for proactive communicators.

This interview role requires you to interface with customers, ensuring they receive accurate information and support. You'll also be responsible for contributing to operational efficiency and promoting sales. The ideal candidate will have excellent communication skills, a high school diploma, and experience with Fed Ex products preferred.

Key Responsibilities:

• Deliver accurate customer assistance and support

• Administer operational tasks for enhanced efficiency

• Generate potential sales and improve revenue opportunities

Requirements:

• High school diploma or equivalent required; college diploma is a plus

• Knowledge of Canadian Customs regulations and Fed Ex services is preferred

• Strong negotiation and interpersonal skills

• Capability to lift 70 lbs and handle packages up to 150 lbs

• Proficient in Windows operating environment

Elevate customer interactions and operational effectiveness in your role at Fed Ex.
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