Appointment Coordinator

Position: Appointment Coordinator at Westminster Toyota
Location: New Westminster

Elevate customer relations with Westminster Toyota as an Appointment Coordinator. Engage with customers through inbound and outbound communication to ensure a smooth sales experience.

Westminster Toyota, a well-established dealership in New Westminster, seeks an Appointment Coordinator to facilitate customer engagement and appointment scheduling. You'll utilize your customer service skills to handle all incoming leads and maintain accurate records in the CRM. This role requires strong communication, organization, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Handle inbound leads via phone, email, and walk-ins

• Conduct follow-ups on unsold leads and service customers

• Schedule and confirm appointments for the sales team

• Maintain accurate records in CRM systems

• Assist in marketing campaigns and promotions

Requirements:

• Customer service or sales experience preferred

• Strong communication skills via various channels

• Comfortable with high call volumes and multitasking

• Basic computer skills and CRM experience

• Positive attitude and goal-oriented mindset

Drive customer satisfaction and sales success at Westminster Toyota by building strong relationships and enhancing engagement.
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