Service Appointment Coordinator

Location: New Westminster

Job Description
Westminster Toyota is currently seeking a full-time Service Appointment Coordinator and Receptionist to join our busy Service Department. This role is responsible for answering customer phone calls and directing those calls to the correct Service team members.

This person will also book appointments over the phone for customers and respond to and book appointments that come in as an email request. The appointment coordinator is responsible for making outgoing reminder phone calls, running daily reports on the computer, and working directly with the public. We are looking for someone who is happy, outgoing, and enjoys helping people.

Qualifications

Strong organizational skills

Excellent telephone manners

Experience working on a team

Strong computer skills (Reynolds and Reynolds experience an asset but not mandatory)

Self‑starter capable of working independently

Experience providing excellent customer service

Solutions orientation

Additional Information
This is a full-time position.

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