Customer Support Specialist

Position: Customer Support Specialist at Laga Sports
Join Laga Sports as a Customer Support Specialist, focusing on sales support and client interactions. Be the key contact from inquiry to delivery while ensuring every customer feels valued.

Laga Sports, a premier BC custom jersey manufacturer, is looking to expand its team. This role involves communicating with customers via email, phone, while coordinating with production teams to fulfill orders. You will maintain clear documentation, provide quotes, and juggle multiple priorities in a dynamic environment, all while bringing a friendly attitude to every interaction.

Key Responsibilities:

• Communicate with clients through various channels

• Manage client orders and coordinate with teams

• Provide quotes, updates, and invoicing assistance

• Maintain precise documentation of orders and client details

• Ensure every customer interaction is positive and supportive

Requirements:

• Strong verbal and written communication skills

• Experience in customer service or sales support

• Proficient in Microsoft Office, especially Excel

• Familiarity with social media and team dynamics

• Ability to juggle priorities in a fast-paced environment

Bring your customer service skills and passion for sports to Laga Sports and thrive in a supportive culture.
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