Job Description & How to Apply Below
As a Service Technician/Advisor at Trek, your role is crucial in servicing bicycles and enhancing the customer experience. Evaluate customer concerns, recommend necessary repairs, and install accessories while ensuring top-tier service. Your ability to communicate effectively and build relationships will make you an essential part of our team, especially when the Service Manager is unavailable.
Key Responsibilities:
• Diagnose and resolve bike service issues on-site
• Install customer-selected accessories with precision
• Cultivate strong relationships with bike owners
• Support the Service Manager in daily department tasks
• Keep the service area organized and efficient
Requirements:
• Strong customer service orientation and hospitality skills
• Excellent communication and analytical skills
• Keen attention to detail during service tasks
• Willingness to learn new bike technologies
• Positive, team-oriented mindset with self-motivation
Leverage your communication and technical abilities in the vibrant atmosphere of Trek's bike service department.
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