Genomic Client Services Specialist Position

Take your customer service skills to the next level with Blueprint Genetics as a Genomic Client Services Specialist. This role requires bilingual proficiency in French and English to serve clients across Canada effectively.

As part of the Client Services Team at Blueprint Genetics, a Quest Diagnostics company, you will play a critical role in ensuring high-quality customer support. In this position, you will manage product inquiries, order processing, and maintain CRM records while working collaboratively with laboratory and clinical teams. This role is perfect for those eager to advance their career in life sciences and customer engagement.

Key Responsibilities:

• Address inquiries related to products and clinical statements via phone and email

• Supervise order processing and quality control processes

• Assist in refining customer communication strategies

• Deliver outstanding support to clients across Canada

Requirements:

• Vocational or bachelor’s degree in Life Sciences preferred

• 1-2 years experience in customer service

• Bilingual in French and English mandatory

• Strong attention to detail and problem-solving skills

• Experience in a medical or life sciences environment a plus

Join Blueprint Genetics and make a meaningful impact in genetic diagnostics and customer satisfaction.
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