Part-Time Customer Service Representative

Become a key part of Good Life Fitness Clubs as a Customer Service Representative in Burnaby, British Columbia. Engage with members, manage inquiries, and ensure a welcoming atmosphere from first contact to fitness journey.

In this motivator role, you will greet members and potential members, assist with check-ins, and handle incoming calls efficiently. Your expertise will be crucial in maintaining a positive environment while addressing questions about our various fitness offerings. Your friendly demeanor and customer focus will pave the way for member satisfaction and retention.

Key Responsibilities:

• Greet members and check them in for workouts

• Handle calls within three rings and manage inquiries

• Provide Fit-Fix Starter sessions to new members

• Maintain cleanliness standards throughout the Club

• Assist potential members in understanding club offerings

Requirements:

• CPR-A & AED Certification required

• Smart Tan certification within 3 months

• Previous customer service and sales experience

• Excellent verbal and written communication skills

• In-depth knowledge of fitness industry

Support member success and foster a friendly culture while working with Good Life Fitness in Burnaby.
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