Service Advisor in Heavy-Duty Equipment

Join Inland Truck & Equipment as a Service Advisor focused on customer care for heavy-duty equipment. You'll manage service check-ins, scheduling, and customer communication throughout the service process.

Inland Truck & Equipment seeks a dedicated Service Advisor to lead customer interactions efficiently. This role requires strong customer service skills, proactive problem-solving, and a pleasant sales approach. You'll provide accurate service estimates while guiding customers on proper vehicle care, ensuring their satisfaction at every step.

Key Responsibilities:

• Greet walk-in customers and answer phone inquiries

• Schedule appointments and perform service check-ins

• Provide precise estimates and sell related services

• Maintain communication with customers throughout service

• Advise on vehicle care in accordance with specifications

Requirements:

• 3+ years of experience in service or related fields

• Strong verbal and written communication skills

• Good mechanical aptitude and organizational skills

• Ability to function in a fast-paced environment

• Capable of lifting up to 50 lbs occasionally

Enhance your skills and customer interaction at Inland, where service excellence is our priority.
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