Concierge Strong Customer Service Focus

Position: Concierge with Strong Customer Service Focus
Step into a pivotal role at First Service Residential as a Concierge, the welcoming face of our residential properties. Your customer service passion will shine as you interact with residents and guests daily.

In this role, you will epitomize excellent service, greeting all visitors and ensuring that residents experience the best support possible. Your problem-solving skills and previous customer service experience will be key in creating a positive atmosphere. This full-time role operates Monday to Friday from 7 am to 3 pm.

Key Responsibilities:

• Welcome residents and visitors with a friendly attitude

• Maintain exceptional customer service standards

• Address and resolve issues efficiently and calmly

• Conduct property patrols as required

• Securely receive and manage packages from couriers

Requirements:

• At least one year of in-person customer service experience

• Strong command of the English language, written and oral

• Experience in strata buildings is advantageous

• Ability to adapt to various weather conditions

• Capable of performing physical tasks on property patrols

Your commitment to service excellence will enhance resident experiences at First Service Residential.
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